Have a Benefit Question?
We have provided you with a list of resources for questions you may have regarding any of the benefit plans offered.
Plan or Service | Vendor | Online / Phone |
---|---|---|
HealthyLiving (Wellness) Program | Virgin Pulse |
1-833-724-1783 |
Medical | Anthem – National PPO (BlueCard PPO) |
866-236-4365 |
Prescription Drug | CVS/Caremark – CareChoice |
1-888-202-1654 |
Dental | Delta Dental – Delta Dental PPO & Premier |
1-800-524-0149 |
Vision | VSP – Signature Choice |
1-800-877-7195 |
Life Resources Program (EAP) | Beacon Health | 1-888-745-0714 |
Life Insurance | MetLife |
1-866-492-6983 |
Health Savings Account (HSA) | HealthEquity | 1-877-713-7712 |
Flexible Spending Accounts (FSA) Health care, limited and dependent day care |
WageWorks |
1-877-924-3967 |
Voluntary Benefits Auto & home insurance, accident insurance, critical illness insurance, identity theft insurance, pet insurance, employee discounts |
Mercer | |
Retiree Health Care Medicare-eligible retirees |
OneExchange | 1-855-535-7156 |
Retiree Health Care Pre-Medicare eligible retirees |
OneExchange | 1-844-448-7305 |
401(k) Savings Plan | Fidelity | 1-800-982-3451 |
Workers’ Compensation | Sedgwick | 1-844-409-7412 |
Disability and Leave | Sedgwick | 1-844-409-7412 |
Long Term Disability | Prudential | ![]() 1-833-469-0935 |
Accidental Death & Dismemberment (AD&D) and Business Travel Accident (BTA) | Axis Accident & Health |
1-888-870-2947 |
COBRA | WageWorks |
1-877-722-2667 |
Payroll inquiries Federal and state tax withholding elections, change direct deposit elections, view pay statement, complete timesheets, access to payroll forms, view time off balances |
FirstEnergy Payroll | Payroll Sharepoint Site |
Pension inquiries | FirstEnergy Pension | |
Benefit inquiries Address updates, benefit changes due to life events |
FirstEnergy HR Service Center |
1-800-543-4654 |
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