Have a Benefit Question?

We have provided you with a list of resources for questions you may have regarding any of the benefit plans offered.

Plan or Service Vendor Online / Phone
HealthyLiving (Wellness) Program RedBrick Health

1-833-724-1783
Website


Medical Anthem
   – National PPO (BlueCard PPO)

866-236-4365
24/7 NurseLine: 800-700-9184
Future Moms: 800-828-5891
Pre-certification 866-776-4793
Website
 

 

Prescription Drug CVS/Caremark
  – CareChoice

1-888-202-1654
Website

 

Dental Delta Dental
  – Delta Dental PPO & Premier

1-800-524-0149
Website

Vision VSP
  – Signature Choice

1-800-877-7195
Website

Life Resources Program (EAP) Beacon Health

1-888-745-0714
Website

Life Insurance MetLife


1-866-492-6983
Website

 
 

Health Savings Account (HSA) HealthEquity

1-877-713-7712
Website

 

Flexible Spending Accounts (FSA)
Health care, limited and dependent day care
WageWorks



1-877-924-3967
Website

Voluntary Benefits
Auto & home insurance, accident insurance, critical illness insurance, identity theft insurance, pet insurance, employee discounts
Mercer

1-866-795-0156
Website
Email

Retiree Health Care
Medicare-eligible retirees
OneExchange

1-855-535-7156
Website

Retiree Health Care
Pre-Medicare eligible retirees
OneExchange

1-844-448-7305
Website

401(k) Savings Plan Fidelity

1-800-982-3451
www.netbenefits.com

Workers’ Compensation Sedgwick

1-844-409-7412
Email

Disability and Leave Sedgwick

1-844-409-7412
Email

Long Term Disability Prudential

1-833-469-0935
 

Accidental Death & Dismemberment (AD&D) and Business Travel Accident (BTA) Axis Accident & Health

1-888-870-2947
Website

COBRA WageWorks


1-877-722-2667
Website

Payroll inquiries

Federal and state tax withholding elections, change direct deposit elections, view pay statement, complete timesheets, access to payroll forms, view time off balances

FirstEnergy Payroll

Payroll Sharepoint Site
1-330-315-4357
payroll@firstenergycorp.com

Pension inquiries FirstEnergy Pension

pension@firstenergycorp.com

Benefit inquiries

Address updates, benefit changes due to life events

FirstEnergy HR Service Center

1-800-543-4654
HRService@firstenergycorp.com